Parajumpers Official site
Shipping to: United States
Change shipping country
My cart 0

You have no items in your shopping cart.

Legal Area

Terms and conditions of use


Access to and use of "" are regulated by these General Terms and Conditions of Use. Access to said sites and their use, like the purchase of products presented there, presuppose the reading, awareness and acceptance of these General Terms and Conditions of Use.
This website is managed and maintained by Diana E-Commerce Corporation S.r.l. with registered offices in Torreglia (PD), via San Daniele 137/139 35038, REA. Nr. PD-442830, Tax Reg. Code and National Insurance 05097740285.

1) Modifications to the Terms and Conditions of Use
The Owner may modify or simply update, in whole or in part, these General Terms and Conditions of Use. The modifications and updates of the General Terms and Conditions of Use will be communicated to the Home Page users as soon as they have been made and will be binding from the moment of publishing on the website in the above-mentioned section. Access to and use of the site presuppose acceptance by the user of these Terms and Conditions of Use.

2) Responsibility for use of the site

2.1) Access to and use of "", including viewing the web pages, communication with the Owner, the possibility of downloading information regarding the products and the purchase of the same on the website, constitute activities undertaken by the user exclusively for personal use unconnected to any commercial, business or professional activity. The user is personally responsible for his use of "" and the relative contents. The Owner in fact cannot be held responsible for any unlawful use of the site and the contents by any of its users, notwithstanding responsibility for fraud and gross negligence. In particular, the user will be exclusively responsible for communicating incorrect or false information and data, or data regarding third parties who have not given their express consent, or incorrect use of the same.

2.2) All material downloaded or otherwise obtained through use of the service is at the user's choice and risk; moreover all responsibility for any damage to computer systems or loss of data resulting from downloading fall to the user and the Owner will be indemnified. The Owner declines all responsibility for any damage arising from inaccessibility of the services on the site or any damage caused by virus, damaged files, errors, omissions, service interruptions, cancellations of the contents, problems connected to the network, to the providers or telephonic and/or telematic connections, unauthorised access, alteration of data, lost and/or faulty functioning of the electronic equipment of the user himself.

2.3) The user is responsible for the safe-guarding and correct use of his own personal information, including those credentials that allow access to the restricted services, as well as any damaging consequence or detriment that may arise due to the Owner or third parties following incorrect use of or loss or removal of said information.

3) Privacy Policy

Please see the section regarding the Privacy Policy, which is also applicable should the user access "" and use the relative services without purchase.

4) Intellectual property rights

4.1) The contents of "", for example all works, images, photos, dialogues, music, sounds and videos, documents, designs, figures, logos and all other material, in any format, published on "", including the menus, web pages, graphics, colours, patterns, tools, characters and design of the website, diagrams, layouts, methods, processes, functions and software that make up "", are protected by copyright and by all other intellectual property rights of the Owner and other owners of the rights. All reproduction, in whole or in part, in any form, of "" of its contents, without prior written permission by the Owner is forbidden. The Owner has the exclusive right to authorise or forbid direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of "" and its contents.

4.2) Regarding use of "", the user is solely authorised to view the website and its contents and to exclusively carry out any temporary reproduction, free of economic profit, that is considered transitory or accessory, or an integral and essential part of viewing "" and their contents and all other navigation operations on the website that may only be carried out for a legitimate use of the afore-mentioned sites and their contents.
The user is not authorised to reproduce, on any support form, in whole or in part, "" and their contents. Any reproduction must be, each time, authorised by the Owner or, if necessary, the authors of the individual works contained in the website. Said reproduction must in any case be carried out for lawful reasons and within respect of the copyright and the other intellectual property rights of the Owner and the authors of the individual works contained in the website. The authors of the individual works published on "" have the right, in any moment, to claim ownership of their works and to oppose any deformation, mutilation or other modification of the same works including any damage made to the works, which may prejudice their honour or reputation.

4.3) The user undertakes to respect the copyright of those who publish their works on "" or who collaborate in any way with "" in the creation of any expressive or artistic form destined for publication, even those not exclusively for the website or that do not form an integral part of it.
Furthermore, the user is not, in any case, authorised to use, in any way or form, the contents of the website or any individual work protected by copyright or any other intellectual property right.

5) Trademarks and dominion names

5.1) All other distinctive signs that countermark the products sold on "" and present on the website are registered trademarks of the respective owners and are used within "" with the sole aim to countermark, describe and advertise the products for sale.

5.2) The Owner and all other owners of registered trademarks have the right to make use of the trademarks in their respective ownership exclusive. Any unlawful or unauthorised use of said trademarks is prohibited and will be punished by law. It is forbidden to use said trademarks and every other distinctive sign found on "" for undue advantage of a distinctive character or of the fame of these trademarks or in such a way as to cause prejudice to the same and their owners.

6) Links to other websites

6.1) The sites "" contain hypertext links to other websites that are in way connected to "". The Owner does not control or monitor said websites and their contents. The Owner cannot be held responsible for the contents of these sites and the rules adopted by them, even in regards to privacy and processing of the user's personal data during navigation. Moreover, the user is obliged to read the Terms and Conditions of Use and privacy regulations carefully. These General Terms and Conditions of Use and the Privacy Policy of "", in fact, do not apply to websites managed by other subjects other than the Owner. "" supply links to other pages for the sole purpose of aiding their users' research and navigation and easing hypertext links on the Internet towards other sites. Activation of links does not entail any recommendation or signal by the Owner for access to and navigation in these websites, nor any guarantee regarding the contents, services or goods supplied by them and sold to Internet users.

6.2) Anyone is interested in activating links to the Home page and other web pages of "" which can be accessed by the public, is required to contact the Owner at the following email address: , asking permission for hypertext link.
The activation of links is allowed by the Owner to the applicant, free of charge and in a non-exclusive way, after inspecting the applicant's requirements.
The Owner has the right to refuse the activation of direct links on his site in the event in which the applicant, wishing to activate links to "", has, in the past, undertaken unfair commercial practices or practices that do not conform to the customs of the sector or rather unfair competition against the Owner, or should the Owner fear that such behaviour may be adopted in the future, or rather in the event that the applicant has adopted or may adopt in the future any action discrediting the Owner, his website or services. In any case, the activation of deep frames and deep links to "" is prohibited, as is the unauthorised use of meta-tags, without the Owner's permission.

7) Contents

The Owner has adopted all measures to prevent publication in the website of any contents that describe or represent scenes or situations of physical or psychological violence or anything that, according to the sensitivity of the users of "" may be considered harmful to civil convictions, human rights and dignity, in all its forms and expressions. In any case the Owner does not guarantee that the websites contents are appropriate or lawful in other countries, outside of Italy. Moreover, should said contents be considered unlawful or illegal in some other countries, access to the "" websites is not advised and should the user decide to enter despite this, any use he makes of the supplied services will be his exclusive and personal responsibility. Furthermore, the Owner has adopted every possible precaution in order to guarantee his customers that the contents of "" are accurate and do not contain incorrect or out of date information, with respect to their date of publication on the website and, as far as possible, also subsequently. Moreover the Owner does not accept any responsibility to the users for the accuracy and completeness of the contents published on "", notwithstanding the responsibility for fraud and gross negligence and notwithstanding that otherwise provided for by law. The Owner, furthermore, cannot guarantee the users that the website works in continuation, without interruption and without error or malfunction caused by the Internet connection. For any problem found while using the website, please contact Customer Services or the following email address:
A technician will be available to supply assistance and restore the function of access to the website, wherever possible. Likewise, we advise you contact the Internet service provider or that you verify the correct activation of all systems for Internet connection and access to web contents, including the Internet browser. Though the Owner will do everything possible to ensure continual access to his website, the dynamic nature of the Internet and its contents may cause suspension, interruption or discontinuity in "" caused by the necessity to update the website. The Owner has adopted technical and organisational measures aimed at safeguarding the security of the services on "", the integrity of the data regarding traffic and electronic communications in regards to unauthorised forms of use or knowledge as well as to avoid the risk of leaking, destruction and loss of data and information, both private and public, relating to their users, present on the "" websites or rather of unauthorised or unlawful access, or of the data and information itself.

8) Applicable law and settling disputes

These General Terms and Conditions of Use are controlled by Italian law. In the event of dispute arising from the General Terms and Conditions of Use between the Owner and any of his final users, the Owner hereby guarantees full adhesion to and acceptance of the RisolviOnline conciliation service.
RisolviOnline is an independent and institutional service, offered by the Arbitral Chamber of the Chambers of Commerce of Milan, which allows a satisfying agreement to be reached with the help of a neutral and competent conciliator and in a friendly and safe way, through the internet. For further information on regulations or to send a conciliation request go to

Sales conditions

The offer and sale of products on “” are regulated by the following General Conditions of Sale. The products purchased on “” are sold directly by Diana E-Commerce Corporation S.r.l. with premises in Torreglia (PD), via San Daniele 137/139 35038, REA nr. PD-366293, Nat. Ins. Nr and Tax Reg. Code 04152630283.


1. Enforceability of these conditions of sale

1.1)  These General Conditions of Sale exclusively control the offer, dispatch and acceptance of purchase orders of products on “” between users of the above-mentioned sites and the Vendor. 

The General Conditions of Sale do not control the supply of services or the sale of products by parties other than the Vendor present on “” via links, banners or other hypertext connection. It is the user’s responsibility to check the sales conditions before making orders and purchasing products and services from parties other than the Vendor. Diana is not responsible for the supply of services from third parties other than the Vendor or for the conclusion of electronic commerce operations between the users of “” and third parties. 

1.2 ) The Vendor uses the “” websites to offer products for sale and carry out its electronic commerce activities exclusively with their own final users as “consumers”, or rather any physical person not acting for their own commercial, entrepreneurial or professional ends. 
Moreover, the Vendor reserves the right to not carry out any orders coming from any parties other than the “consumer” or any orders that do not conform to their commercial policies. 


2. Conclusion of the contract between consumer and Vendor

2.1) The available language for concluding the contract with the Vendor is Italian. 

2.2) No purchase requests from countries other than those indicated can be accepted. 

2.3) Those consumers who intend to place a purchase order of one or more products on “” must fill in the electronic order form and send it telematically to the Vendor following the relative instructions, in order to complete the purchase contract. 

2.4) The order form contains a cross-reference to these General Conditions of Sale and the Right to Return Information Report, as well as a summary of the basic characteristics of each product ordered and the relative price (including all taxes applicable), of the accepted methods of payment and the delivery methods of the purchased products, of dispatch and delivery costs, of the conditions for the right to return and the terms for return of the purchased products. 


2.5) Before proceeding with the purchase by transmitting the order form, the consumer is required to read the General Conditions of Sale and Right to Return Information Report carefully; the user can also print, save or reproduce a copy for personal use. 
Before transmitting the order form, the consumer can identify and correct any errors in the data entered. 
By sending the order form the consumer declares to have understood and accepted the contents of the same, as well as the General Conditions of Sale and Use, the Privacy Policy and the Right to Return regulations. Any failure to fully accept said contents will result in the order being annulled. 

2.6) The prices of the products may be subject to revision. The consumer is obliged to check the final price of each product before sending the relative order form. 

2.7) The contract is concluded when the Vendor receives, telematically, the order form, and has checked that the data relating to the order is correct.

2.8)  Once the contract has been concluded, the Vendor will process the purchase order. 
2.9) The order form will be archived at the Vendor’s data base for the period of time necessary for carrying out the orders and in any case within the terms provided for by law. The consumer may view the orders carried out by accessing his profile and consulting the appropriate section. 

2.10)  The Vendor reserves the right to ignore any purchase orders that are incomplete or incorrect, whose solvability is not sufficiently guaranteed or if the products are not available. In these cases, the Vendor will send the consumer an email informing him that the contract is not concluded and that the Vendor has not carried out the purchase order, explaining the reasons. 
Should the products presented on “” no longer be available or on sale at the moment of the most recent access to the site or when the order form is sent, it is down to the Vendor to communicate said unavailability of the products ordered to the consumer, in a timely fashion and in any case within ten (10) days from the day after the order was sent to the Vendor. Should the order have been sent and payment made, the Vendor will undertake to refund the relative amount, without obligation for any kind of compensation. 

2.11)  Once the contract is concluded, the Vendor will send the consumer a receipt for the purchase order via email, including the information already contained in the order form (cross-reference to the General Conditions of Sale and Right to Return Information Report, the information relating to the product’s basic characteristics and the detailed price, payment methods, right to return and delivery costs).


3. Characteristics of the goods on sale

3.1) The sites “” offer only original products carrying the Parajumpers brand and purchased directly from the Vendor at Ape & Partners S.p.A. and/or those producers authorised by the same. 

3.2) The basic characteristics of the products presented on “” are available in the detailed summary of each product. However, the images and colours of the products on sale may vary to the real ones due to the Internet browser and monitor used. 
3.3) All products come with an identity tag attached with a single-use seal. To make use of the right to return said tag and seal must be completely attached. 
The Vendor, in the case of return, has the right to refuse the return of those products that no longer have the tag or which have been changed in their basic and qualitative characteristics or which have been damaged. 


4. Payments

4.1) Payment methods for the products purchased and the relative dispatch and delivery fees are indicated in the order form and make up an integral part of these Conditions of Sale. 

4.2) Should payment be made by credit card, the financial information (for example, the credit/debit card number or expiry date) will be cryptographically forwarded to GlobalCollect or other banks who supply the relative remote electronic payment services, without third parties being able to access said information in any way. Furthermore, said information will not be used by the Vendor except for completing the procedures relating to the purchase for which they have been given and to issue the relative refund should the products be returned – following the execution of the right to return – or should it be necessary to prevent or inform the police of fraud on “”. The amount for the purchase of the products and the delivery fees, as indicated in the order form, will be debited at the moment of purchase.

4.3) It's possible to pay via Sofort only in the following coutries: Austria, Germany, Italy, Spain, Poland, Belgium, France, Swiss, Netherlands.
The transaction can be placed only in Euros.

5. Dispatch and delivery of the products

Products ordered on “” will be dispatched with express courier: the consumer can decide which at the checkout.
The consumer must choose his preferred method while filling in the order form.
Delivery times are calculated based on working days and do not include Bank holidays.

Select your delivery country from the "Shipping" menu.
You can complete the order process only if it will be shipped in one of the countries listed in the delivery country menu.
If your delivery country is not listed, you can not complete the order process because we don’t ship to your country.
If you change the shipping country during the order process your shopping cart is automatically emptied.
Only for Italy, this web site is not allowed to sell and ship to Livigno, Campione d’Italia, S. Marino and Vatican City.

Custom Taxes
The customer is responsible for the payment of customs taxes and the amount is calculated according to the law applicable in the country where goods are sent.
We don’t know the amount of customs taxes that will be communicated to you by the carrier after the goods have reached their destination.
In the event that the taxes are not paid and the shipment is refused or abandoned as a result, the shipment expenses and the customs taxes will be deduced from the total amount of the order and only the difference will be reimbursed.


6. Right to return

6.1)      The consumer has the right to withdraw from the contract concluded with the Vendor, without penalty and without giving a reason, within fourteen (14) working days from the day of receiving the products purchased on “”.

An item cannot be exchanged for another one; to change an item you must fill out a new order. 

6.2) To withdraw from the contract the consumer must proceed as follows:

- via the “” site, access the section relating to completed orders and fill out the Return Form, sending it telematically to the Vendor, ensuring that all conditions provided for in point 6.6 have been respected;

- return the products to the Vendor giving them to the courier for delivery, according to the methods indicated in the following paragraphs, within fourteen (14) working days from receiving the goods;

- wait for the Vendor to confirm acceptance of the return and send the subsequent refund.

6.3) The fees for returning purchased goods are at the purchaser’s expense.

6.4) Should the consumer decide to use the carrier indicated by the Vendor in the Return Form, he will not have to pay the fees for returning the purchased products directly. Said payment will be made by the Vendor, on the consumer’s behalf, by retaining a forfeit amount from the refund itself to cover the cost previously paid for the dispatch and home delivery of the purchased products. 

6.5)      Should the Consumer decide to use a different carrier to that indicated by the Vendor in the Return Form, he must pay the fees for returning the purchased products  himself. In this case, the cost previously paid for the home delivery of the purchased products will also be refunded, and any loss or damage of the products during transportation will be his responsibility. 

6.6)      The Right to Return, - as well as respect of the terms and methods described in the previous points – is considered correctly followed when the following conditions are also completely met:
the Return Form must be completely filled out and sent to the Vendor within fourteen (14) working days of receiving the products;
the products must not have been used, worn, washed or damaged;
the identity tag must still be attached to the products with the single-use seal that is an integral part of the product;
the products must be returned in their original packaging;
the returned products must be handed over to the carrier within fourteen (14) working days from receiving the products. 

6.7) If the Right to Return is carried out following the indicated methods and terms, the Vendor will undertake to refund any payments already received for the purchase of the products according to the methods and terms expected. 

6.8) The amounts will be refunded as soon as possible; in any case, within thirty (30) days from the date in which the Vendor receives the goods in his warehouses, he will undertake to activate the refund procedure, once he has checked the return procedure has been correctly carried out. 

6.9) Should the methods and terms for the right to return not be respected, as specified in this paragraph, the Consumer will have no right to refund of any amount already paid to the Vendor; he can, however and at his own expense, request the return of the products in the state in which they have been returned to the Vendor. Otherwise, the Vendor may keep the products, as well as the amounts already paid for the purchase of the same. 


7. Refund times and methods

7.1 After returning the products, the Vendor will undertake all inspections necessary to verify that the said products conform to the terms and conditions indicated in paragraph 6. Should these inspections have a positive result, the Vendor will undertake to send the Consumer an email confirming acceptance of the returned products. 

7.2 Whatever payment method the Consumer used, the refund is activated by the Vendor, in the shortest time possible and in any case within thirty (30) days from the date in which the Vendor receives the goods in his storehouses, following inspection that the relative procedure has been carried out correctly and acceptance of the returned goods. 

7.3 Should the person receiving the products indicated in the order form be different to that who paid for the purchase of said products, the refund of the amount paid, in the event of the right to return, will be made by the Vendor to he who made the payment.

7.4 The value date of the credit is the same as that of debit; therefore no loss will be suffered in terms of bank interests. 

7.5  The Vendor specifies that the carrier for the return of the products must be the same as that who carried out the delivery, so that by using the pre-printed label attached to the package containing the products, the consumer can return the products to the Vendor without having to pay the necessary fees himself. According to the methods and terms provided for the right to return, said method in fact allows the Vendor direct payment, on behalf of the consumer, of the fees for returning the purchased products, freeing him from all obligations to payment towards the carrier.

7.6  Should the Consumer decide to use, for the return of products, a different courier to that indicated by the Vendor, he must carry out the payment of the necessary fees himself and must also accept all responsibility for any loss or damage to the products during transportation, according to the methods and terms provided for carrying out the right to return. 


8. Privacy

8.1) The Consumer may obtain information regarding the processing of personal data by accessing the Privacy Policy.

8.2)  The General Conditions of Use, furthermore, contain important information on the processing of personal data of the users and on the security measures adopted. 

8.3)  For all other information on the Privacy Policy you can contact us directly at the following email address:

9.  Applicable law and settling disputes

9.1)  The General Conditions of Sale are controlled by the Italian Law and in particular by Legislative Decree nr. 206 of 6th September 2005, on the Consumers’ Code, with specific reference made to the regulation in the matter of remote contracts and by Legislative Decree nr. 70 of 9th April 2003 regarding certain aspects concerning electronic commerce.

    1. In the case of dispute between the Vendor and each final user, arising from the General Conditions of Sale, the Vendor hereby guarantees full adhesion to and acceptance of the RisolviOnline conciliation service. RisolviOnline is an independent and institutional service, supplied by the Arbitral Chamber of the Chambers of Commerce of Milan, which allows a satisfying agreement to be reached with the help of a neutral and competent conciliator and in a friendly and safe way, through the internet. For further information on regulations or to send a conciliation request go to


10. Modification and updating
The General Conditions of Sale may be modified, also in consideration of any changes in the law. The new General Conditions of Sale will have effect from the date of publication on the site.

11. Customer Care

The Consumer can request any information from our assistance services: please contact Customer Services (link to the page CONTACT US).
You can also contact the Vendor via email at the following email address:

Privacy policy


The management methods, concerning how the site processes the personal data of people consulting it, have been described on this page. This is, furthermore, information that is provided in compliance with Article 13 of the (Italian) Legislative Decree Law No. 196/2003 – The Personal Data Protection Code in favour of all those who interact with Ape & Partners S.p.A. web services, which are accessible by internet from the following address:

This information is only provided for the Ape & Partners S.p.A. site, and not for any, other sites that might be consulted by the user by means of links. The information has also been inspired by Recommendation No. 2/2001, that the competent, European Authorities, which protect personal data, through the Group created further to Article 29 of the Directive No. 95/46/CE, adopted on 17th May 2001, to identify the minimum requirements necessary for online, personal data collection and, in particular, the methods, time schedules and nature of the information that the data processing holders must undertake to supply users, when the latter connect to the website, independently of the reason why they connected. The Recommendation and a brief description of its aims has been set forth in other pages on this site.


Further to consulting this site, the data relative to the individual, who has been identified or may be identified further to consulting this site, may be processed. The data processing Holder is Ape & Partners S.p.A., whose registered offices are located in Sestiere San Marco n°3877-Palazzo Corner Spinelli- 30124 Venezia-Italy (VE) REA VE N°413089.


Data processing connected with this site’s web services takes place care off Ape & Partners S.p.A.’saforementioned registered offices, and care off the offices of third parties who work with the company, and who have been specifically appointed in their capacity of external data processing controllers


Navigation data

The IT systems and software procedures set up to operate this website acquire, during normal use, some personal data, whose transmission is implicit in the use of Internet communication protocols. It is information that has not been collected to be associated with specific individuals, but, due to its very nature, could, through processing and association with the data held by third parties, identify the users. IP addresses or the domain names of the computers used by users, who connect to the site, fall into this category, as well as the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method adopted in submitting the request to the server, the size of the file obtained by way of response, the code number indicating the state of the reply given by the server (successful, error, etc.) and other parameters relative to the user’s operative systems and the IT environment. This data is only used to obtain anonymous, statistical information concerning the site’s use and to check its accurate, functioning capacity, and is cancelled immediately after it has been processed. The data could be used to ascertain liability in the case of hypothetical, IT crimes, committed against the site: except in this case, the web contact data does not exist for more than seven days.

Data supplied voluntarily by the user

The optional, explicit and voluntary sending of e-mails, sent to the addresses indicated on this site, leads to the subsequent acquisition of the sender’s address, which is required to reply to his requests, as well as any other, personal data that has been added to the communication. Specific, brief information is progressively set forth or visualised on the pages of the site that has been created for particular services on request.


Cookies are short files that contain the data relative to your navigating activities, which the websites memorise, while you are browsing, in order to improve the experience.

While you are browsing a website, the latter sends cookies to the device that you are using (pc, notebook, tablet, smartphone). The latter, are normally maintained in the browser you are using. The website that has sent the cookies can, then, read and record the ones that are held on the same device, to obtain various kinds of information, in relation to the use. What information? Each type of cookie has a specific purpose.


There are three, large cookie categories, each one has its own characteristics: technical cookies, profiling cookies and third party cookies.

    1. TECHNICAL COOKIES are required for the website to operate correctly and are indispensable for navigating. If there were no technical cookies, you would be unable to see the pages correctly or not be able to use some of the services. A technical cookie, for example, is fundamental to enable the user to remain connected whilst visiting a website or to memorise language settings, display, etc. ... Technical cookies can, furthermore, be identified in: navigation cookies, analytic cookies and functionality cookies.
      1. a.
Navigation cookies
        guarantee the possibility of regularly browsing and using the website (for example, they allow you to make purchases or to go ahead with authentication to access restricted areas);

Analytic cookies
        may be assimilated with technical cookies only when directly used by the website provider to gather information, in aggregate form, concerning the number of users and the methods the latter use to visit the site;

Functionality cookies
        allow the user to browse according to a series of criteria selected (for example, language, products chosen for purchase, etc.), to improve the service provided in favour of the user.

    1. PROFILING COOKIES are used to profile the user. They are used to send advertising messages that are in line with the preferences indicated by the user, whilst browsing.

  1. THIRD PARTY COOKIES are generated and managed by individuals other than the website provider where the user is browsing (generally, on the strength of an agreement between the site owner and a third party).

All the cookies can also be catalogued as follows: session cookies are cancelled when the navigation browser is closed; persistent cookies remain in the browser for a specific period of time. The latter are used, for example, to recognise the device that is connecting to the site, and facilitates the user’s authentication operations.


The following table has summarised how cookies and third party cookies are used on our website. Said use includes recourse made to cookies to:

      • Calculate the total number of individuals visiting the site on a continuous basis;

      • Recognise the browser types (Firefox, Safari or Internet Explorer) and the operative systems (for example, Windows or Macintosh) used to visit our site;

      • Monitor website performances – including how visitors use them – to improve the site;

    • Customise and improve the user’s online experience.


In order to guarantee that our site operates properly, and to make the navigation experience as pleasant as possible, we use technical cookies. In pursuing our objective to improve the site and identify those parts and elements that are most appreciated by our users, we use third party cookies: Google Analytics, Facebook. This anonymous analysis and aggregate tool is useful in monitoring your navigation characteristics (such as the browser used and the screen display resolution used), in order to improve it and offer you that best possible quality of service. The cookies used by this site, the origins of the cookies and the methods adopted to block profiling and third party cookies have been set forth below in detail, whilst, if you wish to block technical cookies, the only thing to do is act at browser level, undertaking the following indications.

Session Cookies:

cookies name: __utmc
ownership and origin: third party
policy and how to disable:

Persistent Cookies:

cookies name: currency
ownership and origin: first party,
how to disable: see below the methods used to disable the cookies function directly from the browser used

cookies name: frontend
ownership and origin: first party,
how to disable: see below the methods used to disable the cookies function directly from the browser used

cookies name: d_alert
ownership and origin: first party
how to disable: see below the methods used to disable the cookies function directly from the browser used

cookies name: d_listing
ownership and origin: first party,
how to disable: see below the methods used to disable the cookies function directly from the browser used

cookies name: d_shipping
ownership and origin: first party,
how to disable: see below the methods used to disable the cookies function directly from the browser used

cookies name: d_store
ownership and origin: first party,
how to disable: see below the methods used to disable the cookies function directly from the browser used

cookies name: ow_cookies_notice
ownership and origin: first party,
how to disable: see below the methods used to disable the cookies function directly from the browser used

cookies name: __utma
ownership and origin: thirty party,
policy and how to disable:

cookies name: __utmb
ownership and origin: third party,
policy and how to disable:

cookies name: __utmz
ownership and origin: third party,
policy and how to disable:

cookies name: __utmt
ownership and origin: third party,
policy and how to disable:

cookies’ class:
ownership and origin: third party, (facebook_login)
policy and how to disable: -


The majority of browsers (Internet Explorer, Firefox, Chrome, etc.) have been configured to accept cookies. The cookies that have been memorised on your device’s hard disc can, in any case, be cancelled, and, furthermore, cookies can be disabled by following the indications supplied by the main browsers, on the following links:

  1. Click on the Chrome menu located in the browser’s tool bar.
  2. Select settings.
  3. Click on show advanced settings.
  4. In the "Privacy" section, click on the contents’ settings’ button.
  5. In the "Cookies" section, you can change the settings relative to the cookies.

To set the block cookies by Safari in iOS 8, touch settings > Safari > Block cookies and choose "Always allow", "Allow only by websites visited ", "Allow only by the current website " or "Always block ". In iOS 7 or less recent versions, choose "Never", “By third parties and advertisers" or "Always".

  1. Click on the menu button and choose Preferences.
  2. Choose the Privacy panel.
  3. Under the heading, history settings: choose customised settings.
  4. To enable cookies, tick the Accept site cookies box; to disable, uncheck the box
  1. To open Internet Explorer, click on the Start button. Digit Internet Explorer in the search box and, then, click on Internet Explorer in the results list.
  2. Click on the Tools button and, then, on Internet Options.
  3. Click on the Privacy tab, and move the slider upwards in Settings to block all the cookies or downwards, to enable them all, and then click on OK.
  4. The cookies block could lead to some Web pages not being seen accurately.

Some cookies are used to trace and profile "behavioural advertising"; it is possible to find the definition and explanations at this address, in the hope that it can be easily understood by all user groups. In other words, behavioural advertising is a practice that is based on web browsing activities and enables brands to send advertising messages to network users in relation to their interests. It is safe, transparent and aimed at providing consumers with controlling power. This link will supply a thorough explanation concerning your online choices, and will allow you to understand how to disable behavioural advertising. To check and directly manage the advertising cookies, please visit the following address: here, you can enable or disable, at browser level, the various companies’ cookies individually.


Apart from what has been set forth concerning navigation data, the user is free to supply his personal information, set forth in the applications form to Ape & Partners S.p.A. or, in any case, provided in relation to contacts made with the Office to solicit the sending of information or other communications. Failure to grant this information may lead to the impossibility of obtaining the material requested. For the sake of thoroughness, it should be remembered that in some cases (not subject to this site’s ordinary administration) the Authorities shall be entitled to request news and information pursuant to Article 157 of the (Italian) Decree Law No. 196/2003, for the purposes of controlling personal information processing. In this instance, the answer is obligatory, at the risk of being fined for non-compliance.


The personal data processed on this site is only handled by the Office technical personnel appointed to deal with the latter, by employees appointed occasionally for maintenance purposes, and external operators who have been specifically appointed to process the data. No data derived from the web service is communicated or divulged. The personal data supplied by users, who forward requests for information materials (such as, bulletins, Cd-roms, newsletters, annual reports, replies to queries, etc.) are only used to provide the service or performance requested and are only sent to third parties, when this is required. Personal data is processed with automated tools, and for the time that is strictly required to achieve the aims for which it was collected in the first place. Specific security measures are observed to avoid any data loss, unlawful or improper use and unauthorised access.


The interested parties shall be entitled to have confirmation or not, at any time whatsoever, as to the existence of any data that may refer to them, and to be advised as to their contents and origin, check the accuracy, and have it updated and corrected (art. 7 of the (Italian) Legislative Decree Law No. 196/2003). Furthermore, pursuant to said article, the interested parties may request the removal, transformation into an anonymous form or blocking of any data processed in breach of the law, as well as oppose its processing, in any case, for lawful reasons.

Any requests should be addressed to the Data Processing Holder: Ape & Partners S.p.A., whose Administrative and Operational Headquarters are located in Viale Italia, 33 – 31040 - Segusino (TV) REA TV N°133043.

The website,, DOES NOT USE any profiling cookies, but some third party cookies are, instead, used that are connected with “social plugin”. If you would like to find out more about how cookies are used on this site, and learn how to disable them, you can consult the detailed information provided with reference to how cookies are used. Continued browsing, by means of access to another area on the site or selecting any element from the same, shall imply that you have duly authorised the use of cookies.